Accessing Retail Express

• What to do if you can't access Retail Express

POS

• Why is my product scanning at the wrong price?
• Why are there buttons missing in POS?
• Why is POS not showing the correct product price?
• Can I create a Gift Registry using Retail Express?
• "Blank refunds are not allowed" error in POS
• POS - "Nothing to Do" error when processing a Refund

See all 12 articles

Inventory

• Can I delete a product?
• How can I record Serial Numbers for products?
• Why am I getting a 500 Internal Server Error?
• How do I write off stock and report on it later on?

Customers

• Can I delete customers?
• Why aren't Sales Appearing on Account Customers Statements or Payments area?

Staff

• Why can't my staff member see some Outlets when running reports?
• Can I delete a user?
• Create Barcode Lanyards for staff

Reports

• Find your current Stock/Inventory value
• What reports can I use to export Sales / Customer / PO History and Inventory?
• How do I run a historical Stock Valuation Report?
• How can I review how a particular Product / Style is performing?
• Why doesn't my Sales Report match the Income Report / EOD / Cashup?