Using multiple product barcodes

If your supplier uses different barcodes for the same product, you can store multiple barcodes for a product in Retail Express (so you can still find your product regardless of which barcode you scan).

Adding Multiple Barcodes

To add an additional barcode:

1. Edit a product using Product Search & Management or the Product PLU look up box (top right-hand corner of Back Office)
2. Click the Barcodes tab
3. Scan or type the Barcode into the blank field
   
   Note: The Barcode needs to be unique i.e the same code cannot be used for more than one product
4. Click Enter or the + symbol
5. The new barcode will be added to the list

Notes:

• You can have a maximum of 20 barcodes per product
• You will still be required to enter a Supplier SKU barcode for your product (this is the main code used to display in reports etc)
• Creating products via an API will be validated to ensure the barcode doesn't conflict with any additional Barcodes in Retail Express
• To use a barcode against another product you will need to delete the barcode (disabling will just prevent the code from being scanned)

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Where to scan barcodes

You can scan barcodes in a number of places in Retail Express. Below we've listed  where the feature is Available and Not Available:

Available Fields

Back Office	Home Page	Global Search/PLU Look Up
	Fulfilment Report	The PLU Scan will check any additional barcodes to be able to fulfil a product
	Purchase Orders	Adding a product to a new/existing Purchase Order via the Product PLU field Receiving Stock and scanning a barcode (both Basic and Standard methods)
	Product Search & Management	Searching for a product using the Product PLU field
	Product Search	Searching for a product using the Product PLU field
	Managing Products	Scanning the barcode into the Barcodes tab (to add a new barcode)
	Stock Adjustment	Searching for products using the "Barcode" field
	Stocktake	Browser Stocktake - scanning a barcode into the "PLU Scan" field will increase the count for that product by 1 Excel Export - use the "Include Additional Barcodes" filter to display barcodes in a column in the export file
	Transfers	Creating a Transfer: Add products Dispatch: Scan products Make Available: Scan products Pick: Scan products Receive: Scan products Transfer Report: The PLU scan field will locate the product (available for all Transfer stages)
POS and Offline POS	New Sale	Search for a product using the PLU Scan and Search fields Search for a product using the Advanced Search field Search a customer's Order History by product using the "Description" field to scan the barcode
	Refunds	Searching for a product
	Transfers	Add products to the Transfer (creating and receiving) using the PLU Scan field

Limitations

Multiple Barcodes are not available to use in the following features:

• Viewing additional barcodes in POS (you will be able to scan and find the product using additional barcodes, but the product will be displayed using the primary Supplier SKU barcode
• Mass Download/Upload
• Reports - Search, filter or display additional barcodes
• Newsletters
• Promotional Campaigns
• Label Printing
• Stock Replenishment
• Franchise Connect

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