Online Web Order Alert Configuration

Alerts for online orders are displayed on the home page of POS when a new online order is required to be actioned by the current Outlet. 

Web Order alert displayed in POS

Configuring Order Alerts

To configure when the alerts should be displayed:

1. Navigate to Settings > POS Settings > Order Alert Settings
2. Select your preference
3. Click Save Changes

The changes will be applied to all Outlets in your database. You will need to log out of POS and back in to see the changes.

Configuration Options

The following options are available to configure your POS Order Alerts:

Option	Details
Web Order Alert Displays	Control when an Order should be displayed depending on whether the products are ready to be actioned at the current Outlet.  Orders Ready for Fulfilment - stock is available and ready to send to the customer Open Orders - stock may not be ready to send to the customer, but there is an order with outstanding items still yet to be dispatched For example, if an Order requires stock to be transferred from another Outlet: Orders Ready for Fulfilment - the Order will not be included in the alert as the stock is not yet ready to be dispatched i.e. no action yet required Open Orders - the Order will be included in the alert as there are still outstanding items to be fulfilled i.e. the customer has not yet received their entire order
Include Click and Collect Orders in Web Order Alert	Determines whether Click and Collect orders should be included in Web Order alert (as well as the Click and Collect alert) or the Click and Collect alert only.

Back to top