Retail Express has the ability to maintain a different ABN per Outlet, which makes it possible to have multiple different businesses within a single database. However, some features of the system operate on a global basis rather than individually per Outlet, meaning the settings you select will apply to all stores.
Reminder: An Outlet in Retail Express is a Store or Warehouse. Each individual location is referred to as an Outlet, or if POS is not required, an Unmanned Warehouse.
Read through the list below to determine if using a multi-store setup is right for your business.
|Purchase Orders||Global Logo i.e. same logo for all Outlets||
Company Details: ABN, Address Details, Company Name, Contact numbers, Country, Comments
|Invoices and Receipts||-||
Company Details: Logo, ABN, Address Details*, Company Name, Contact numbers, Country, Bank Details (A4 invoices only)**
Outlet-specific comments for Invoices and Receipts e.g. Terms & Conditions
*The option "Display Address on Invoice" option will need to be selected in the Outlet configuration
**The option "Display Outlet specific bank details on Invoices" will need to be enabled in the POS Invoice & Receipt settings
|Statements||Statements show transactions for all Outlets i.e. Statements will not display Outlet-specific transactions (and therefore unable to be run per Company/ABN)||
Logo, Company Address & Contact Details can be configured to show based on the Outlet Details, rather than Global Details.
The Outlet Details will display based on the Customer’s Home Outlet.
The Customer’s Home Outlet can be selected at POS, and you can configure Statements to show Home Outlet Details via Global Settings.
Each Outlet can be linked to their own individual Xero/MYOB file
Supplier Buy Price
Max Discount Rules
Fixed Price Groups (for Customer Loyalty Groups with unique pricing)
Auto-Generate PO settings
Prevent Disabling (i.e. allow oversell online)
"Product is a Voucher" setting
Customers created in Back Office or during a Mass Upload are not associated with an Outlet.
Most reports are not segmented based on Customer Home Outlet
Home Outlet is automatically set to the Outlet the customer was created in during a POS transaction but can be edited manually via Customer Mass Upload.
Limited reporting and search
Global Loyalty Program i.e. unable to run Company/ABN specific programs
No audit reporting on points accrued at particular Outlets
Global settings - Label printer will need to be configured to the same computer Port number
Templates are global
Global settings: From email address, display name, reply-to address
All POS settings are global
All Payment Types are global e.g. accepted forms of Payment
Searching by Invoice Number is global
Gift Cards/Vouchers can be redeemed within any Outlet, not locked to a specific Outlet.
|Search results in POS can be filtered by Outlet|
The same User Max Discount Rules applies to all Outlets
|Access to Outlets can be restricted|
Further consideration should be given to the following features to determine how they would be handled within your business:
- Would it be likely that there would be any transactions to be transferred between different ABN/Companies e.g. invoices?
- Managing Gift Card sales and redemption between different companies (due to the liability for Gift Voucher sales)
- Currency - there is a currency multiplier in the Country settings, however, this will need to be maintained manually for accurate conversions
If you have any questions or concerns, please contact the Support team so that we can discuss your options with you.