This article is related to the legacy Accounting Link integration (and not for cloud-based Xero and MYOB Integrations). Please refer to the Accounting Integration Overview article for details on supported integrations.
The below only affects customers who import individual sales/summary cash transactions.
If you have noticed that some edited sales data is not flowing through to your accounting package the following could be in play:
Currently the OBDC driver that MYOB uses to allow 3rd party software solution to import into the accounting software which does not allow the invoices that have previously been imported to be changed regardless of whether there are payments applied or not. So once a sale has been imported it cannot be re-imported again and overwritten.
The previous invoices can be modified as long as no payments have been applied to this invoice prior to the modification but best practice is to not edit the sale after it has been imported.
Sale #1234 has Product A added to it and has been paid in full, the next day it gets pulled through into your accounting package. Then a week later that customer comes back in and wants to get another product, the staff member opens up the original sale and just adds another product to the sale and takes payment for the extra amount.
The details of the new product being added to the sale will not flow through to your accounting package.
The correct procedure is to create a new sale for that customer and then take payment.